FAQ: bots, flows, approvals, data and pricing · Bonggy

Question 1

What is a bot?

Accepted Answer

A bot does one job for your team, like researching accounts before calls. You describe the job in a sentence and it runs as a flow.

Question 2

What's in a flow?

Accepted Answer

Six parts: trigger, context, steps, approval, output and goal. Every part stays editable.

Question 3

What's a hard limit?

Accepted Answer

A rule in your own words, like "never email anyone". It becomes part of the flow, and the bot can't cross it.

Question 4

What can bots do without approval?

Accepted Answer

Only internal work (briefs in chat, Slack summaries, reports) and only if your team allows it. Nothing customer-facing goes out without a person approving it.

Question 5

Do marketing bots send campaigns?

Accepted Answer

No. They research and draft. Campaign sends stay in your own tools, after approval.

Question 6

Which tools does it connect to?

Accepted Answer

The ones your team already uses: CRM, email, calendar, Slack and call notes. Bots only use the permissions you connect.

Question 7

How is my data handled?

Accepted Answer

Bots are built to be read-only by default and write back only where a flow your team sets up allows it. Bonggy is built for encryption in transit and at rest, there's no training on your data, and you can ask us to delete your data at any time. SOC 2 Type II: on the path, not attained.

Question 8

Who is it for?

Accepted Answer

Sales, RevOps and marketing teams. It usually starts with one team's flows and spreads as other teams build their own.

Question 9

How is it priced?

Accepted Answer

Pricing is based on active bots plus usage. Flow runs count toward usage. We're setting plans with our first teams, so there are no public numbers yet.

Question 10

How do we start?

Accepted Answer

A strategy call. We'll map one flow with you on real work.

Question 11

Can bots work together across teams?

Accepted Answer

Yes. Put bots from different teams in one group and they hand off work. Marketing's research on what customers say reaches the sales bots working those deals, without anyone copying it across.

Question 12

How does memory work?

Accepted Answer

Bots read your company context first, then the sources you connect, like CRM notes, call notes and docs. Every fact a bot uses links back to where it came from, so you can check it.

Question 13

Is this a leaderboard?

Accepted Answer

No. Work is measured against revenue, never person against person. The picture a manager sees is the one every rep sees too.

Question 14

How is this different from general AI agent tools?

Accepted Answer

General agent tools make you bring the context, invent the process and remember the guardrails. Bonggy starts from your company context, runs each bot on a flow your team designs, and makes approval part of every flow.

The questions every VP asks before booking.

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